Setting an alternative address to receive monthly invoices

By default the account owner is emailed monthly invoices and may access billing information, but this may also be assigned to one other user (for example an accounts payable person).

This user will likely be a limited user, and may not even be required to log in if they are simply receiving  invoices, so will not need to be advised of log in details unless they are also on the audit team or perhaps if they need to view the online statement, or download invoices.  

Set up the new ("dummy" user or your accounts payable person) from "users" tab, then assign them to receive invoices as follows:

  • Go to account and billing tab and select edit on the first box

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  • At the bottom there are two drop-down boxes - one for account owner and one for invoice to - change that to the new accounts payable/dummy user:

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  • Invoices will be sent to that user in future
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