How Training Works

We are committed to the ongoing satisfaction of our users - we want them to keep using our platform and recommending it to others. To this end we aim to provide best quality support and training.

  • Most firms are able to start using the software immediately, but find training useful once they have a basic familiarity
  • We provide full in-house training for firms in New Zealand as required at fixed cost regardless of location, overseas by negotiation
  • We also provide "user-group" training throughout NZ - where firms come together by region for new user training and updates for existing users
  • Content can be either "Basic Training", working through all the main features over a two hour session, or looking at specific issues relative to the firm of group for more experienced users
  • Our training is carried out face to face rather than by webinar as we see a much higher value in small-group, personal contact style training
  • All training is done by Clive McKegg, director and one of the founders of Audit Assistant, who is also a qualified CA with audit experience in both large and small contexts
  • Training qualifies for CPD hours
  • We usually come to a city or region at the request of a user, but to make trip more worthwhile we usually contact all the other users in that area about whether they wish to participate in a training event also (either joint or in-house)
  • Contact us for more information on training
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